Billing Policy
Billing Policy
Effective Date: February 1, 2026
- Introduction
This Billing Policy explains how payments, subscriptions, promotional services, refunds, and billing are handled on Rytetivo. By purchasing any paid service on the Platform, you agree to this Billing Policy and our Terms of Use.
- Paid Services
Rytetivo offers optional paid services, including but not limited to:
- Business Plans
- Bump Up Packages
- Featured Listings
- Homepage Featured Listings
- Other promotional services introduced from time to time
All prices are displayed before payment is completed.
- Pricing
Prices for paid services are displayed on the Platform and may vary depending on the service selected.
Rytetivo reserves the right to change prices at any time. Price changes will not affect services that have already been purchased.
- Payment
Payments must be completed before any paid service is activated.
Rytetivo may support one or more secure payment methods depending on your country, including:
- Credit or Debit Cards
- Mobile Money
- Bank Transfer
- Online Payment Gateways
- Other approved payment methods
- Business Plans
Business Plans provide access to additional features for the duration specified in the selected plan.
Unless otherwise stated, Business Plans include:
- Increased active listing limits
- Extended listing duration
- Promotional benefits
- Other plan-specific features
Benefits expire when the subscription period ends.
- Promotional Services
Promotional services include features such as:
- Bump Up
- Featured Listings
- Homepage Featured Listings
These services apply only to the listing selected during purchase unless otherwise stated.
- Activation
Most paid services are activated automatically after successful payment.
In some cases, activation may require verification or manual review.
- Renewals
Business Plans do not renew automatically unless expressly stated during purchase.
You may renew your plan at any time before or after it expires.
- Refund Policy
Payments made for digital services are generally non-refundable once the service has been activated.
Refunds may be considered only if:
- You were charged more than once for the same purchase.
- A technical error prevented delivery of the purchased service.
- Rytetivo determines that a refund is appropriate under the circumstances.
Refund requests must be submitted within 7 days of the payment date.
- Failed or Reversed Payments
If a payment is reversed, disputed, or declined after services have been activated, Rytetivo may:
- Suspend promotional benefits;
- Remove promoted listings;
- Suspend or restrict the account until the matter is resolved.
- Taxes
Where applicable, taxes, duties, or government charges may be included in the displayed price or added during checkout.
Users are responsible for any taxes required under the laws of their country.
- Promotional Offers
Rytetivo may occasionally offer discounts, coupons, or promotional pricing.
These offers:
- Are subject to their stated terms;
- Can not be exchanged for cash;
- May be withdrawn or modified at any time.
- Billing Disputes
If you believe you have been charged incorrectly, please contact Rytetivo before initiating a payment dispute with your payment provider.
We will make reasonable efforts to investigate and resolve billing issues promptly.
- Changes to this Billing Policy
Rytetivo may update this Billing Policy from time to time.
Changes become effective when published on the Platform.
- Contact Us
If you have questions regarding payments or billing, please contact us through the Contact Us page or by email at billing@rytetivo.com.
